Answers To Your Most Frequently Asked Questions
  • 1. What is urgent care and how does it work?
  • 2. What can urgent care centers treat?
  • 3. Who does CA Urgent Care treat?
  • 4. What about insurance?
  • 5. What about follow-up care?
  • 6. What is the role of urgent care in today’s healthcare system?
  • 7. How does urgent care compare with ERs and primary care physicians on wait times?
  • 8. How does urgent care compare with ERs on cost?
  • 9. But what about quality of care?
1. What is urgent care and how does it work?

Urgent care centers are designed to treat those who need attention quickly but donʼt require an emergency room visit. Urgent care centers do not require appointments and are generally open longer hours than a primary care physicianʼs office. For instance, all CA Urgent Care centers are open 7 days a week, 12 hours a day.

2. What can urgent care centers treat?

Generally, they can treat everyday injuries and illnesses. CA Urgent Care can treat everything from colds, flu and cuts to fractures, sprains and some dislocations. We provide immunizations, sports physicals, EKGs and X-rays. We perform minor surgical procedures, such as stitches. We also administer IV fluids and labs.

3. Who does CA Urgent Care treat?

Anyone. Urgent care is a solution for individuals of all ages. Kids with a cough. Teenagers needing sports physicals, adults with a broken bone. Some have lived in town for years but can’t get in to see their primary care physician; some have just moved to town and have yet to establish a primary care physician; some are visiting from out of town; all are looking for high quality, compassionate care from someone they can trust. And with a doctor always on site, that’s exactly what they get at CA Urgent Care

4. What about insurance?

Most insurance is accepted, but it is not required.

5. What about follow-up care?

CA Urgent Care follows up with every patient within three days of his/her visit. At your request, we’re happy to follow up with your primary care physician to ensure that you get the care you need on an ongoing basis.

6. What is the role of urgent care in today’s healthcare system?

Urgent care fills a gap in the health care system created by two fundamental issues: increasing wait times to see primary care physicians and the cost and wait times for emergency room visits. According to the 2006 National Hospital Ambulatory Careʼs Emergency Department survey, more than 85 million ER visits (or 71%) were unnecessary. The patient required “urgent care” but not “emergency care” and could have been treated at an urgent care center. Urgent careʼs impact is showing up in three critical areas: time, cost and quality.

7. How does urgent care compare with ERs and primary care physicians on wait times?

According to the 2009 Merritt Hawkins study, the average wait time to make an appointment with a primary care physician is more than 20 days. Patients with everyday medical issues are faced with two options: wait for that appointment, or make an unnecessary, costly visit to the ER. But the latter choice is not necessarily fast. The average Emergency Room visit lasts approximately 212 minutes. The average CA Urgent Care visit lasts less than one hour, and is a fraction of the cost of the ER.

8. How does urgent care compare with ERs on cost?

The average cost difference between an ER visit and an urgent care visit is approximately $373. Had those 85 million patients who made unnecessary ER visits opted to visit urgent care clinics, the patients, insurers and system could have saved more than $30-$40 billion.

9. But what about quality of care?

CA Urgent Care offers a highly trained medical team. In addition, we ensure all providers are current and up to date with any special credentialing or training requirements. State of the art equipment and facilities are routinely commended for cleanliness and functionality, all of which contribute to a high-quality health care experience.

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About Us

Primary and Urgent Care Centers provide local and personal care for a variety of general health-care needs. Our mission is to make health care convenient and responsive to the needs of you and your family.

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Primary and Urgent Care Centers

6447 Lake Worth Road
561-433-1700

11476 Okeechobee Blvd.
561-204-5111

3696 S. Congress Ave.
561-969-1595

Copyright by Primary and Urgent Care Centers 2016. All rights reserved.